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How is my privacy secured?
Whatever you tell your therapist is personal.
We don’t work or comply with any insurance provider so nothing requires to be shared, reported or filed with them.
You can always click the “Shred” button next to each message that you have actually sent so it will no longer display in your account.
All the messages in between you and your therapist are protected and secured by banking-grade 256-bit file encryption.
Our servers are distributed throughout several Tier 4- AWS Data Centers for optimal security and security.
Our browsing file encryption system (SSL) follows modern-day best practices.
Our databases are encrypted and rushed so they basically become useless in the unlikely occasion that they are stolen or wrongly utilized.
If you long for any of your information or records to be released to a 3rd party, please let your therapist know. Your therapist will send you a permission type that you will require to sign and fill prior to your details can be launched.
Can I remain anonymous?
When you register we do not ask you for your full name or contact info. You might select any “nick name” which will identify you in the system. We will ask you for your contact details for emergency situations when you choose to begin the treatment process. This is kept safe in the system so it can be utilized if your therapist thinks that you or somebody else might be in danger.
Your therapist may request extra specific info about you as required by their licensing board standards. This info is kept strictly personal and protected by our safe system and patient information protection laws.