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How is my personal privacy secured?
It is essential for us that you understand precisely how your privacy and confidentiality is treated, for more information see our Privacy Policy. Here are some things it might helpful for you to know:.
Whatever you tell your therapist is confidential.
We don’t work or cooperate with any insurance companies so nothing requires to be shared, reported or submitted with them.
You can always click the “Shred” button beside each message that you’ve sent so it will no longer show in your account.
All the messages between you and your therapist are protected and encrypted by banking-grade 256-bit file encryption.
Our servers are dispersed throughout several Tier 4- AWS Data Centers for optimal security and defense.
Our browsing encryption system (SSL) follows contemporary best practices.
Our databases are encrypted and rushed so they basically become useless in the not likely occasion that they are stolen or wrongly utilized.
Please let your therapist know if you want for any of your details or records to be released to a third celebration. Your therapist will send you a permission type that you will need to fill and sign prior to your details can be launched.
Can I stay anonymous?
When you decide to begin the therapy procedure, we will ask you for your contact information for emergency situation scenarios. This is kept safe in the system so it can be used if your therapist believes that you or someone else may be in threat.
Your therapist may ask for extra particular information about you as needed by their licensing board standards. This details is kept strictly private and protected by our safe system and client data defense laws.