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How is my personal privacy secured?
We take your personal privacy and confidentiality seriously. We have constructed advanced technology, operations, and facilities with the objective of securing your personal privacy and securing the info you supply. It is important for us that you know exactly how your privacy and confidentiality is treated, to learn more see our Privacy Policy. Here are some things it might valuable for you to understand:.
Everything you tell your therapist is personal.
We do not work or comply with any insurance companies so absolutely nothing needs to be shared, reported or submitted with them.
You can always click the “Shred” button next to each message that you have actually sent so it will no longer display in your account.
All the messages between you and your therapist are secured and secured by banking-grade 256-bit file encryption.
Our servers are distributed throughout multiple Tier 4- AWS Data Centers for ideal security and defense.
Our searching encryption system (SSL) follows modern best practices.
Our databases are encrypted and rushed so they essentially spoil in the unlikely occasion that they are taken or wrongly used.
If you long for any of your information or records to be launched to a third party, please let your therapist understand. Your therapist will send you an authorization kind that you will require to fill and sign prior to your information can be released.
Can I remain anonymous?
When you sign up we do not ask you for your full name or contact details. You may pick any “nick name” which will determine you in the system. We will ask you for your contact details for emergency situation scenarios when you choose to start the therapy procedure. If your therapist thinks that you or someone else might be in threat, this is kept safe in the system so it can be used.
Your therapist may ask for extra specific info about you as required by their licensing board standards. This info is kept strictly private and protected by our secure system and client information security laws.