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How is my personal privacy secured?
It is essential for us that you know exactly how your personal privacy and privacy is dealt with, for more info see our Personal privacy Policy. Here are some things it may handy for you to know:.
Whatever you tell your therapist is private.
We don’t work or work together with any insurance companies so absolutely nothing needs to be shared, reported or submitted with them.
You can constantly click the “Shred” button next to each message that you’ve sent out so it will no longer display in your account.
All the messages between you and your therapist are protected and secured by banking-grade 256-bit encryption.
Our servers are dispersed throughout numerous Tier 4- AWS Data Centers for optimal security and defense.
Our searching file encryption system (SSL) follows modern-day best practices.
Our databases are encrypted and rushed so they basically become useless in the not likely event that they are stolen or inappropriately used.
Please let your therapist understand if you want for any of your information or records to be launched to a third celebration. Your therapist will send you a permission kind that you will require to fill and sign before your information can be launched.
Can I stay anonymous?
When you sign up we do not ask you for your complete name or contact info. You may choose any “nick name” which will determine you in the system. We will ask you for your contact information for emergency situation scenarios when you decide to begin the therapy procedure. If your therapist believes that you or somebody else may be in threat, this is kept safe in the system so it can be used.
Your therapist may request extra particular info about you as needed by their licensing board standards. This information is kept strictly confidential and protected by our secure system and client data defense laws.