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How is my personal privacy secured?
It is important for us that you understand exactly how your personal privacy and confidentiality is treated, for more information see our Privacy Policy. Here are some things it may useful for you to know:.
Everything you inform your therapist is confidential.
We do not comply or work with any insurance provider so absolutely nothing needs to be shared, reported or filed with them.
You can constantly click the “Shred” button beside each message that you’ve sent out so it will no longer display in your account.
All the messages in between you and your therapist are secured and encrypted by banking-grade 256-bit file encryption.
Our servers are distributed throughout multiple Tier 4- AWS Data Centers for ideal security and security.
Our browsing encryption system (SSL) follows modern-day finest practices.
Our databases are encrypted and scrambled so they basically spoil in the unlikely occasion that they are taken or inappropriately utilized.
If you want any of your details or records to be released to a 3rd party, please let your therapist understand. Your therapist will send you a permission kind that you will need to sign and fill prior to your information can be released.
Can I remain anonymous?
When you register we do not ask you for your full name or contact details. You might pick any “nick name” which will determine you in the system. When you decide to begin the therapy procedure, we will ask you for your contact info for emergency circumstances. If your therapist believes that you or someone else might be in risk, this is kept safe in the system so it can be utilized.
Your therapist might ask for extra specific details about you as needed by their licensing board standards. This information is kept strictly private and safeguarded by our safe and secure system and patient data protection laws.