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How is my personal privacy protected?
It is crucial for us that you understand precisely how your personal privacy and privacy is dealt with, for more details see our Privacy Policy. Here are some things it may valuable for you to understand:.
Whatever you inform your therapist is private.
We do not work or cooperate with any insurance companies so absolutely nothing requires to be shared, reported or filed with them.
You can always click the “Shred” button beside each message that you’ve sent so it will no longer show in your account.
All the messages in between you and your therapist are protected and secured by banking-grade 256-bit encryption.
Our servers are distributed across several Tier 4- AWS Data Centers for ideal security and protection.
Our browsing encryption system (SSL) follows contemporary best practices.
Our databases are encrypted and rushed so they essentially become useless in the not likely occasion that they are stolen or inappropriately utilized.
If you long for any of your info or records to be released to a 3rd party, please let your therapist know. Your therapist will send you a permission form that you will need to sign and fill prior to your information can be launched.
Can I stay confidential?
When you register we do not ask you for your full name or contact details. You might choose any “nick name” which will identify you in the system. When you choose to begin the treatment process, we will ask you for your contact information for emergency situations. This is kept safe in the system so it can be used if your therapist believes that you or another person might be in danger.
Your therapist may ask for extra particular info about you as required by their licensing board guidelines. This info is kept strictly confidential and secured by our secure system and patient data defense laws.