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How is my privacy safeguarded?
Whatever you inform your therapist is private.
We do not work together or work with any insurer so nothing needs to be shared, reported or filed with them.
You can constantly click the “Shred” button beside each message that you’ve sent out so it will no longer display in your account.
All the messages between you and your therapist are secured and secured by banking-grade 256-bit file encryption.
Our servers are dispersed across multiple Tier 4- AWS Data Centers for optimal security and defense.
Our browsing encryption system (SSL) follows modern finest practices.
Our databases are encrypted and rushed so they basically become useless in the unlikely occasion that they are taken or wrongly utilized.
If you want any of your info or records to be launched to a third party, please let your therapist understand. Your therapist will send you a permission form that you will need to fill and sign prior to your details can be released.
Can I remain anonymous?
When you decide to start the treatment process, we will ask you for your contact information for emergency situation situations. This is kept safe in the system so it can be used if your therapist thinks that you or someone else might be in risk.
Your therapist might ask for additional particular information about you as required by their licensing board standards. This information is kept strictly confidential and safeguarded by our protected system and client data defense laws.