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How is my privacy safeguarded?
It is crucial for us that you know exactly how your privacy and privacy is treated, for more info see our Privacy Policy. Here are some things it may practical for you to know:.
Whatever you tell your therapist is confidential.
We don’t cooperate or work with any insurer so nothing needs to be shared, reported or filed with them.
You can constantly click the “Shred” button beside each message that you’ve sent out so it will no longer display in your account.
All the messages between you and your therapist are protected and encrypted by banking-grade 256-bit encryption.
Our servers are dispersed across several Tier 4- AWS Data Centers for optimal security and protection.
Our browsing encryption system (SSL) follows contemporary best practices.
Our databases are encrypted and scrambled so they basically spoil in the not likely event that they are stolen or inappropriately used.
If you wish for any of your details or records to be released to a 3rd party, please let your therapist understand. Your therapist will send you an authorization type that you will require to sign and fill prior to your info can be launched.
Can I remain confidential?
When you decide to begin the treatment process, we will ask you for your contact information for emergency situations. This is kept safe in the system so it can be used if your therapist believes that you or somebody else may be in threat.
Your therapist might request extra specific information about you as needed by their licensing board standards. This info is kept strictly confidential and safeguarded by our protected system and client information defense laws.