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How is my privacy protected?
Whatever you inform your therapist is confidential.
We don’t work or work together with any insurer so nothing requires to be shared, reported or submitted with them.
You can constantly click the “Shred” button beside each message that you’ve sent so it will no longer show in your account.
All the messages between you and your therapist are protected and encrypted by banking-grade 256-bit encryption.
Our servers are dispersed throughout several Tier 4- AWS Data Centers for optimum security and protection.
Our browsing encryption system (SSL) follows modern best practices.
Our databases are encrypted and rushed so they essentially spoil in the unlikely event that they are stolen or wrongly used.
Please let your therapist know if you want for any of your information or records to be released to a 3rd celebration. Your therapist will send you a permission kind that you will need to sign and fill prior to your info can be released.
Can I remain anonymous?
When you choose to start the treatment process, we will ask you for your contact info for emergency scenarios. This is kept safe in the system so it can be used if your therapist believes that you or someone else may be in threat.
Your therapist may request extra specific information about you as required by their licensing board standards. This info is kept strictly private and protected by our protected system and patient information protection laws.