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How is my privacy safeguarded?
We take your personal privacy and confidentiality seriously. We have built modern technology, operations, and facilities with the goal of securing your privacy and securing the info you offer. It is important for us that you know precisely how your privacy and confidentiality is treated, to learn more see our Privacy Policy. Nevertheless, here are some things it might practical for you to know:.
Everything you inform your therapist is private.
We do not work or cooperate with any insurance provider so nothing needs to be shared, reported or submitted with them.
You can always click the “Shred” button next to each message that you’ve sent so it will no longer show in your account.
All the messages in between you and your therapist are protected and secured by banking-grade 256-bit file encryption.
Our servers are distributed across multiple Tier 4- AWS Data Centers for ideal security and defense.
Our searching encryption system (SSL) follows modern best practices.
Our databases are encrypted and scrambled so they basically become useless in the unlikely occasion that they are taken or inappropriately used.
Please let your therapist know if you want for any of your info or records to be released to a 3rd celebration. Your therapist will send you an authorization kind that you will need to sign and fill prior to your info can be released.
Can I stay anonymous?
When you register we do not ask you for your complete name or contact information. You might choose any “nick name” which will determine you in the system. When you choose to begin the treatment process, we will ask you for your contact details for emergency situations. This is kept safe in the system so it can be used if your therapist believes that you or someone else might be in danger.
Your therapist might request additional specific info about you as needed by their licensing board standards. This info is kept strictly confidential and protected by our secure system and client data defense laws.