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How is my personal privacy secured?
It is important for us that you know exactly how your privacy and privacy is treated, for more info see our Personal privacy Policy. Here are some things it may practical for you to understand:.
Everything you inform your therapist is personal.
We don’t work or comply with any insurance provider so nothing requires to be shared, reported or filed with them.
You can constantly click the “Shred” button next to each message that you have actually sent out so it will no longer show in your account.
All the messages between you and your therapist are protected and encrypted by banking-grade 256-bit encryption.
Our servers are distributed across several Tier 4- AWS Data Centers for optimal security and security.
Our browsing file encryption system (SSL) follows modern best practices.
Our databases are encrypted and rushed so they essentially become useless in the not likely event that they are stolen or wrongly used.
If you wish for any of your details or records to be launched to a 3rd party, please let your therapist know. Your therapist will send you a permission type that you will need to sign and fill prior to your details can be launched.
Can I remain anonymous?
When you sign up we do not ask you for your full name or contact info. You might select any “nick name” which will recognize you in the system. When you decide to start the therapy procedure, we will ask you for your contact information for emergency situations. If your therapist thinks that you or someone else may be in threat, this is kept safe in the system so it can be utilized.
Your therapist may request extra particular details about you as needed by their licensing board standards. This info is kept strictly personal and protected by our secure system and client data defense laws.